billing hero billing hero

Early Bird Offer

Get up to $8,000 in prepaid credit cards when you rent both a new heat pump and furnace

Offer expires June 01, 2025.

CTA IconGet Deal
Proudly Canadian Logo

Experts at home comfort solutions for over 65 years

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.

    How can our experts help?

    Proud Partner of the Toronto Blue Jays

    Special offers

    Get the equivalent of 12 months free with a new water softener rental

    CTA IconGet deal

    Offer expires May 31, 2025.

    water-softener

    Get the equivalent of 16 months free on a new tankless water heater rental

    CTA IconGet deal

    Offer expires May 31, 2025.

    tankless water heater

    With a purchase of a qualifying Protection Plan, get a select Plan of your choice free

    CTA IconGet deal

    Offer expires September 30, 2025.

    tech outside house

    What our customers think about us

    4.8
    Average Based on 105000+ Google Reviews

    Very good!

    ĢÈÒŔĢÈ HipwellIn the last week

    Kris Kokosarevic Service my home with great professionalism

    Sheeka SheekaIn the last week

    Thanks Vince and patel

    Isaac ThuzIn the last week

    Donovan H solved the issues with my water tank in a professional and agile way. Thank you, Donovan H.

    Cleibi FachiniIn the last week

    Josh

    Luis DomingoIn the last week

    Gerald was great. Polite, knowledgeable, helpful. Wish every rep were as good.

    Michael OrlandoIn the last week

    Great service- Raj Mathapul

    RoroIn the last week

    Gary Singh was exceptional .

    Karan JosanIn the last week

    Arvind and Adam Very polite, very clean working, above excellent. efficient and very knowledgeable on the product plus any questions that were asked. I would absolutely recommend Arvind and Adam to do any install . Thank you Arvind and Adam for you hard work and excellent kind service.

    Vince VillaIn the last week

    Had Andrew Thompson out for my furnace and he was an amazing man very kind and helpful

    Nana Achiaa Ofori-KuraguIn the last week

    Andrew T Amicable, Professional & Thorough. . Andrew is a credit to the company.

    John W WilliamsIn the last week

    Andrew T Personable, informative and helpful explanations for fireplace. An asset to the team.

    Loes WilliamsIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert